Have questions?

Phone: 843-764-0992
Fax: 843-764-3187

Billing Frequently Asked Questions

Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from the following companies:

  • Coastal Anesthesia Associates for anesthesia services–You can contact them at 843-553-7070
  • Your surgeon’s office–his/her fee for performing your surgery
  • Your pathologist–services for tissue specimens removed during surgery requiring further examination

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, American Express and CareCredit. You are welcome to visit the CareCredit website at: www.carecredit.com to pre-apply for their services before your date of surgery.

When should I expect my first bill?
If there is a balance due after your insurance company has paid your claim, you will receive a bill. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?

What is your credit and payment policy?
Unless arrangements are made in advance, your co-pay, co-insurance and deductible is due at time of your surgery. You will receive a notice from us regarding the amount to pay.

Elective and cosmetic surgery procedures must be paid in full prior to your surgery date.

We will submit insurance claims for you.

We strongly encourage you to personally contact your insurance company about your upcoming surgery. 

It is mandatory that YOU, as the insurance subscriber, confirm that all prior authorization information necessary to your specific policy is completed before your surgery date

You may be penalized by your insurance company if you don’t follow your policy guidelines.  You must understand what your benefits cover and how this may affect you financially.

Contact our billing office at 843-806-4790 if you have not been notified of your financial responsibility that is due on or before the date of service.